FAQs

  • We use a coconut wax blend in all of our products. We then add in custom-blended fragrances, and to top it all off, a crackling wooden wick.

  • Caring for wooden wicked candles can be a little different from other candles you may have worked with.

    • Your candle will come trimmed for the first burn, but after that, you will need to trim the wick after each burn.

    • Trim the wick either by using a wick trimming tool, or by pushing off the burnt ends with a finger.

    • The trimmed wick should only be a couple millimeters. This will ensure a clean burn with as little smoke and soot as possible.

  • We fell in love with wooden wicks because of the beautiful aura that they create. Most of all, you will get to experience the intoxicating crackle as your candle burns.

Materials and Candle Care

Processing and Shipping

  • We try to ship all orders as quickly as possible. Our current processing times are posted at the top of the site. Please note that these are just our processing times, and that delivery times will vary based on where your order is heading.

  • We currently offer USPS Ground and USPS Priority. You can pick the one that works the best for you at checkout!

Returns

  • If you have any trouble with your candle, please shoot us a quick email at support@marblearchcandles.com, and we’ll be happy to assist. We are generally unable to accept returns for products unless there is something wrong. We know that shopping for scents online can be hard, which is why we encourage you to try one of our candle tins if you’re not quite sure!